Alejandro Tinoco

Alejandro Tinoco is a seasoned data and analytics professional with a robust background in sales development and operations. Currently serving as a Senior Data & Analytics Analyst at Zendesk since January 2024, Alejandro previously held key roles at DiDi as a Goal Setting Sr. Analyst, where responsibilities included setting monthly KPIs for sales teams using SQL for data analysis. Prior experience includes serving as a Sales Operations Analyst for CloudKitchens, where Alejandro presented metrics and identified improvement areas across several regions. Alejandro also contributed to demand planning at Beam Suntory, leading the S&OP process and managing budget controls on a national level, and began a career at Walmart as a Replenishment Trainee, gaining experience in data analysis and stock management. Alejandro holds a degree in Administration and International Business from Universidad Panamericana, completed in 2016.