António Pedro Cerqueira

António Pedro Cerqueira is a highly experienced Senior Product Manager specializing in AI and Machine Learning at Zendesk since April 2024. Previously, António held multiple roles at FARFETCH from January 2015 to April 2024, including Group Product Manager and Lead Product Manager, where António managed teams focused on enhancing online purchase experiences and payment systems. António's leadership in product discovery led to significant advancements in fraud prevention and payment localization, contributing to substantial revenue increases. Prior experience includes being a Product Manager and Founder of Mappyning and working as a Business Intelligence Consultant. António holds a Master's degree in Informatics and Computing Engineering from Faculdade de Engenharia da Universidade do Porto and has pursued additional certifications in Business Intelligence and Data Analytics.