Casey Waters is an accomplished product manager with extensive experience in leading product teams across various technology companies. Currently serving as Lead Product Manager at Zendesk since July 2021, Casey previously held senior product management roles at Dubber, where the focus was on cloud-based call recording and voice AI. Prior to that, roles at MessageMedia and Whispir involved managing API and platform products and overseeing comprehensive product strategies. Additional expertise includes business analysis consulting for organizations such as the Country Fire Authority and Aperium, and a strong background in client management from earlier positions at PK Business Advantage and Computacenter. Casey holds an MBA from La Trobe University and foundational education from Gisborne Secondary College.
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