Eri Chida is a seasoned professional with extensive experience in enablement and training across various technology companies. Currently serving as a GTM Enablement Manager at Zendesk since April 2024, Eri previously held multiple roles at Amazon Web Services from August 2018 to September 2022, including WWCO Enablement Program Manager and WWPS Enablement Program Manager for Japan. Prior experience includes a long tenure at Microsoft from December 2003 to June 2018 as a Business Program Manager focusing on Operations and Compliance, as well as Program Manager roles involving readiness and communication. Eri's career began in sales and training roles at companies such as Peregrine Systems, Boston Scientific, SAP, and others, showcasing a strong foundation in business process analysis and operational support. Eri is currently pursuing a degree in Social Science with a focus on Human Resources and Organizational Management at 産業能率大学, expected to complete by September 2024.
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