Ilsa B.

Ilsa B. is a Customer Success Manager at NRC Health since October 2022, focusing on building customer relationships that enhance portfolio development, retention, and loyalty while providing improvement strategies. Previously, Ilsa served as an Orthopedic Physical Therapist at OrthoArizona, applying skills in client consultation to address pain points and empower clients through education. Ilsa has a substantial background in physical therapy, having held multiple roles as a Doctor of Physical Therapy Candidate at various organizations, and as a Student Physical Therapist at OrthoArizona. Educational qualifications include a Doctor of Physical Therapy from A.T. Still University of Health Sciences and a Master of Science in Kinesiology and Exercise Science from Miami University, complemented by a Bachelor's degree in Exercise Science from The University of Akron. Additional experience includes roles in teaching and fitness training.