Ioana Francu

Ioana Francu is an experienced professional currently serving as a Sales Development Representative for the DACH and CEE regions at Zendesk since May 2022, where responsibilities include managing inbound leads and contributing to company growth. Prior to this, Ioana worked at Haufe Group from 2014 to 2022 in various consulting roles, focusing on client strategy, customer experience, and performance improvement. Additional experience includes a position as a Back Office Collection Analyst at Genpact and an internship in Public Relations at PR&MORE. Ioana holds a Bachelor's degree in Communication, Public Relations and Advertising and Psychology, along with a Master's degree in Health Psychology from Babes-Bolyai University.