Jake Watts is the Vice President of Sales for SMB - NAMER at Zendesk, leading a team of 109 professionals dedicated to delivering exceptional service and solutions for small to medium businesses across North America. Prior to joining Zendesk in 2025, Jake held various roles at Salesforce, including Area Vice President of Sales - Commerce Cloud, where they managed significant sales teams and strategies. Jake began their career as a Scout Coordinator at NCSA Athletic Recruiting and developed their sales acumen as an Account Executive with CPXi. They earned a B.S.B.A. in Business Marketing from The Ohio State University in 2010.
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