Joe Tinter

Joe Tinter is a seasoned professional with extensive experience in technical support and project management. Currently serving as a Senior Principal Premier Support Engineer at Zendesk since March 2021, Joe has previously held roles including Principal Premier Support Engineer and Premier Support Engineer. Joe's experience at Mailchimp as a Business Solutions Manager included the successful implementation of a VOIP support channel. Additional roles include Support Engineer and Help Desk Administrator at Scanco and IT Support Consultant for Servmax Inc. Joe also brings project management expertise from Showing Suite, Inc., where responsibilities included managing remote development teams and enhancing customer satisfaction metrics. Earlier experience includes positions at Ticketmaster Entertainment and the King Center for the Performing Arts. Joe holds an Associate's Degree in General Studies with a focus on Technology from Eastern Florida State College.