Josh Mo is a Technical Lead at Zendesk, having progressed from Software Engineer to Senior Software Engineer since joining in March 2021. In this role, Josh focuses on building public frontend APIs to enhance the Zendesk Support platform, particularly integrating the Zendesk App Framework. Prior to Zendesk, Josh worked as a Developer at Sandstone Technology, contributing to the development and maintenance of ANZ Bank's Home Lending System, and as a Junior Software Developer at Expedient Software, where responsibilities included developing back-end and front-end applications. Josh holds a Master's degree in Information Technology from the University of Melbourne and dual Bachelor's degrees in Electrical Engineering from UNSW and Purdue University.
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