Marta Masters is an experienced Lead Content Designer at Zendesk since June 2020, specializing in designing UX copy for customer service platforms through evidence-based content solutions. Prior roles include Senior Content Designer at EcoVadis, where Marta crafted UI and Help Center content for sustainable procurement platforms, and collaboration with Marketing for a cohesive customer journey. Earlier experience includes Senior Copywriter at Oriflame Cosmetics, developing catalog content for over 20 European markets, Global Copywriter at Schneider Electric focused on accurate copy for global campaigns, and Brand Materials Coordinator at Pfizer, overseeing the localization of branded materials. Marta holds a Master of Arts in English Language and Literature from the University of Warsaw, a Certificate in Graphic Design from Atelier Foundation, and a Postgraduate degree in Public Relations and Strategic Communications from SGH Warsaw School of Economics.
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