Rachit Malaviya

Rachit Malaviya is a Managed Services Configuration Specialist at Zendesk, with experience dating back to May 2018 in various technical roles. Prior to Zendesk, Rachit worked as a Senior Software Engineer at LTI - Larsen & Toubro Infotech, providing production support to Johnson and Johnson. Earlier experience includes a position as a Process Associate at Tata Consultancy Services, where application support was delivered to PwC - US, and as an Executive in Customer Delight at Bundl Technologies Private Limited, addressing queries related to the Swiggy app. Rachit holds a Bachelor's degree in Mechanical Engineering from Christ University, Bangalore, completed in 2018.