Sajed Ammari

Sajed Ammari is an experienced consultant specializing in optimizing customer support operations through the Zendesk platform. Currently serving as a Zendesk Services Consultant and Advance AI Expert at Zendesk since May 2025, Sajed collaborates with organizations to enhance support workflows and implement best practices. Previous roles include Zendesk Product Owner at PayComplete, where management of the platform supported field service operations, and Zendesk Automation Manager at JustPlay GmbH, focusing on process improvement and agent productivity. Sajed's extensive background spans multiple companies, including HeliosX Group, ConsenSys, and BlockFi, where contributions include building support frameworks, automating processes, and leading client service teams. An educational foundation in Economics from City St George’s, University of London complements Sajed's professional expertise in delivering efficient customer service solutions.