The Leadership Team at Zendesk is responsible for defining the company's strategic direction and fostering an innovative culture that supports the growth of both employees and customer experiences. This diverse group of executives collaborates across various functions—engineering, customer success, marketing, and operations—to ensure alignment with Zendesk’s mission of creating better experiences for agents and customers, while also championing initiatives in diversity, talent acquisition, and corporate transformation. Their collective efforts drive Zendesk's success in delivering exceptional service and maintaining its commitment to community engagement.
Alex Barrera
SVP, Latin America
Astha Malik
VP, Go-to-Market Strategy Plan...
Chris Foss
VP, Finance & Strategy
Julie Swinney
Chief Financial Officer
Kristen Durham
Svp, SMB & Startups
Matt Hicks
VP, Corporate Marketing & Comm...
Sary Stefanki
VP, Customer Success
Smita P. Pillai
VP, Global Head Diversity Equi...
Tom Eggemeier
CEO & Board Member
Valli Nachiappan
VP, Engineering