ZenGRC
Mariana Casiva has a diverse range of work experience. Mariana started their career at Apex America in 2004 as a Bilingual Customer Service Representative. Mariana worked in this role until December 2010.
In 2011, Mariana took on the role of Receptionist at TurningPoint Hostel from January to July. Simultaneously, they also worked as a Technical Support Agent for social media games at ASA Services S.A. from November 2011 to July 2016. During this role, they provided technical support to players, resolved issues, and provided instructions to achieve objectives within the games.
In 2016, Mariana joined Olapic as a Freelance Image Moderator from April 2016 to March 2017. Mariana then transitioned to become a Customer Support Representative from April 2017 to November 2020. From February 2019 to November 2020, they also worked as an Associate Technical Support Engineer at Olapic.
Most recently, in November 2020, Mariana started working at RiskOptics. Mariana has held multiple roles at this company, including Technical Support Engineer, Senior Support Engineer, and Senior Technical Support Engineer. These roles are ongoing at the time of this record.
Mariana Casiva attended the Universidad Nacional de Córdoba, where they pursued a degree in Traductorado de Inglés. Mariana'sfield of study was Lengua y literatura inglesa. The exact duration of their studies at this institution is unknown as there is no end year provided.
In addition to their formal education, Mariana has obtained several certifications. These include "Customer Service: Serving Customers Through Chat and Text," "IT Service Desk Careers and Certifications: First Steps," "Technical Writing: Quick Start Guides," "Writing Customer Service Emails," "The Six Morning Habits of High Performers," and "Managing Your Time." These certifications were obtained from LinkedIn, with completion dates ranging from October 2019 to September 2020.
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ZenGRC
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We believe cyber risk management has evolved from an IT problem into a business problem. Because of this shift, security executives must adapt how they communicate risk to the board. But since risk is hard to frame in the context of a business initiative, security executives need help putting risk into business terms that the board can use to make informed, strategic decisions to drive growth. Additionally, security teams are often seen as the team that says “no”, shutting down projects and initiatives due to risk, which limits growth and results in missed opportunities. At ZenGRC, we aim to make risk management more strategic, pulling it up from tactical “check-the-box” work to something more valuable to both the company and the security team. There’s an opportunity for security executives to go beyond just protecting their company and secure their role as a more valuable, strategic member of the team. We can help by giving them the business context they need to report risk to their board in a way that is easy to understand and act upon.