Okwumabua Kika

Customer Service Executive at Zenith Bank

Okwumabua Kika currently serves as a Customer Service Executive at Zenith Bank Plc, focusing on customer satisfaction and query resolution. Previously, Okwumabua held multiple roles at PrepClassNG, including Key Account Manager, Telesales Representative, and Fulfillment Manager. Earlier experience includes working as a Teaching Assistant at Ijero Junior High School, where coordination of student activities and supervision of academic records were key responsibilities. A former student intern at the University of Lagos, Okwumabua provided support for academic and research needs. Okwumabua's educational background includes a Bachelor of Science in Sociology from the University of Lagos, a diploma in Computer Graphics from the Extrovert Light Concert Training School, and a High School Diploma from Wesley Girls' Senior Secondary School.

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