Penny Kozakos

Penny Kozakos currently serves as EVP, Head of Issues & Crisis U.S. at Zeno Group, a position held since September 2022. Prior to this role, Penny was the Head of Integrated Comms at Observatory and SVP of Client Service at Wye Communications. Penny has a notable background in freelance communications, community relations, and public relations, working as an Independent Communications Strategist from September 2017 to December 2018. As Vice President of Communications at Airlines for America from January 2016 to July 2017, responsibilities included designing advocacy campaigns and managing digital outreach. Penny's extensive experience at Burson-Marsteller included a 15-year tenure culminating as Managing Director, focusing on reputation and crisis management across various sectors. Penny's career began with roles at USA TODAY and NBC News as a News Assistant. Educational credentials include a Bachelor of Arts from the University of Virginia and a Master’s in Communications from Boston University.