Richard Sinars

Richard Sinars is a seasoned IT professional with extensive experience in support and engineering roles. As a Help Desk Systems Engineer at Zeno Office Solutions since December 2010, Richard provides customer support for printing, email, and scanning issues, along with network troubleshooting. Previous positions include Service Support Manager, where Richard supported field technicians and provided training, and Systems Engineer, responsible for installing multifunction printers and setting up customer workflows. Richard's earlier career includes roles at IKON Office Solutions, where expertise in installing multiple manufacturers' MFP units was developed, and as CEO of New Horizons Computer Systems, showcasing entrepreneurial skills. Milestones also include a distinguished 20-year tenure in the United States Air Force, where Richard rose to the rank of Master Sergeant, serving as a technician and instructor. Richard holds an Associate of Science degree in Computer Science from the City Colleges of Chicago-Wilbur Wright College.