Siddhi Salunke

Siddhi Salunke is a skilled Process Consultant currently at Zensar Technologies since October 2023, specializing in diverse processes including incident, change, problem, service request, and knowledge management. Proficiency in identifying gaps and formulating recommendations in line with ITIL standards, as well as creating business workflows tailored to business requirements and SOPs, is evident. Prior experience as a Senior Client Service Executive at Netcore Cloud from June 2021 to October 2023 included managing critical customer issues and ensuring resolution within SLAs. Siddhi holds a Bachelor's degree in Computer Engineering from D Y Patil School of Engineering, achieved at Savitribai Phule Pune University, and a diploma in Computer Engineering from Cusrow Wadia Institute of Technology.