Jillian Gora

Jillian Gora is a seasoned professional with extensive experience in business operations and product management. Currently serving as the Business Operations Manager at Zensurance since April 2024, Jillian previously held the position of Strategy and Business Operations Manager at Wattpad, where responsibilities included conducting business research, managing vendor relationships, and overseeing cross-functional projects. Earlier roles at SoapBox involved product management and customer experience leadership, focusing on product strategy and customer insights. Jillian's career began with positions in account management and research at various agencies, marked by a foundational experience in customer service during a College Program at Walt Disney World. Jillian holds a BA in Psychology and English from McGill University.