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Ana Carolina Coimbra

Senior Support Analyst at Zenvia

Ana Carolina Coimbra has a diverse work experience spanning various industries. Ana Carolina started their career as an Intern at Marcelo Diniz & Matheus Finzetto Arquitetura, where they gained experience in architecture and engineering software, as well as budget preparation and construction supervision. Ana Carolina then worked as an Intern at Plotaqui, a print shop, where they managed printing projects, provided customer support, and maintained the work space.

After that, Ana worked as a Designer at Ponto Bello Acabamentos, where they focused on architectural project prints and graphic design. Ana Carolina then joined GRUPO SEGURADOR BANCO DO BRASIL E MAPFRE as an Attendant, where they provided customer support and developed analytical and negotiation skills.

Ana also worked as a Sales Consultant at Bild Desenvolvimento Imobiliário, where they gained experience in real estate sales consulting and self-management skills. Additionally, they worked as an Architect and Urbanist at Autônomo, where they practiced architectural design and urban planning.

In 2018, Ana enrolled in the systems analysis and development course at Unesp - Universidade Estadual Paulista and was subsequently hired as an Intern. In this role, they provided technical support and performed maintenance tasks.

Most recently, Ana worked at MazzaFC, initially as a Quality Assurance Analyst, testing software, apps, and APIs using Jira. Ana Carolina then transitioned to the role of Customer Support, where they assisted clients in using the company's ERP software, collected feedback, and suggested improvements.

Currently, Ana is employed as a Senior Support Analyst at ZENVIA. Further details about their roles and responsibilities at this company are not provided.

Ana Carolina Coimbra has a diverse educational background. In 2011, they began their studies at Universidade de Franca, where they pursued a Bachelor's degree in Architecture and Urbanism. Ana Carolina completed their studies in this field in 2015.

In 2014, Ana Carolina Coimbra also pursued studies in neo Reichian psychotherapy at Instituto Neo-Reichiano Lumen. Ana Carolina completed this program in 2016.

In 2018, they enrolled in Fatec Franca - Faculdade de Tecnologia "Dr. Thomaz Novelino" and pursued a degree in systems analysis and development. Ana Carolina completed their studies in this field in 2020.

Currently, Ana Carolina Coimbra is pursuing a Bachelor's degree in Computer Engineering at Univesp Oficial. Ana Carolina began this program in 2020 and is expected to complete it in 2024.

In addition to their formal education, Ana Carolina Coimbra has also obtained additional certifications. In 2021, they completed the "Women Can Code 6 - Kotlin" certification from Share RH and the "Instruct the Women" certification from Se Candidate, Mulher!.

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