Fabíola São Pedro

Fabíola São Pedro has a diverse work experience spanning various industries. Fabíola most recently worked as an Implementation Success Analyst at ZENVIA, starting in May 2023. Prior to that, they were an Analyst of Implementation at Prime Benefícios from August 2022 to April 2023.

Fabíola also has experience in customer onboarding and support. Fabíola worked as a Customer Onboarding Analyst at Customer Onboarding Analyst from September 2019 to July 2022. Before that, they held the role of Customer Support Analyst at the same company from September 2019 to August 2021.

In 2018, Fabíola had a role in sales at Blue Viagens - azul viagens, where they worked as a Sales Service from December 2018 to March 2019. In 2017, they worked as a Concierge/Operational Assistant at Colliers International Brasil, providing support in the operation and administration of a commercial building.

Fabíola's early work experience includes roles at Royal Palm Hotels & Resorts and ASSIST CARD. At Royal Palm Hotels & Resorts, they worked as a Housekeeping Attendant from September 2014 to March 2015, and as a Guest Service and Order Taker from April 2010 to June 2012. At ASSIST CARD, they were a Commercial Support Analyst from February 2013 to February 2014.

Lastly, Fabíola worked at IBM as a Billing Analyst, supporting the commercial team in administrative and financial processes. Fabíola was with IBM from August 2012 to December 2012.

Overall, Fabíola São Pedro has gained valuable experience in customer service, implementation, support, sales, and operations throughout their career.

Fabíola São Pedro completed their Master of Business Administration (MBA) degree in Strategic People Management at ESAMC from 2020 to 2021. Prior to that, they attended Centro Universitário Senac from 2008 to 2009, where they pursued a Curso Superior in Technology in Hospitality, specializing in Hospitality Technology.