Gisleide dos Santos Pinheiro

Product Owner Sr at Zenvia

Gisleide dos Santos Pinheiro has a diverse work experience spanning over several companies and roles. Gisleide is currently working at ZENVIA as a Product Owner Pl since February 2022. In this role, they are responsible for communicating the product objectives to stakeholders, creating and managing the product backlog, and collaborating with DevOps, SRE, and Security Information teams to meet non-functional requirements. Gisleide acts as a liaison between business and technical teams, understanding the needs of stakeholders and participating in project scope definition, schedule management, and development phases.

Before joining ZENVIA, Gisleide worked at Thomas Greg & Sons do Brasil Ltda. as a PMO (Project Management Office) from March 2019 to February 2022. Prior to this, they held the role of an Implementation Analyst at the same company from March 2018 to February 2019.

In their previous role at Edenred from September 2014 to July 2017, Gisleide worked as a Senior Commercial Planning Analyst and a Product and Relationship Analyst. In these roles, they were responsible for monitoring product development, managing process flows, anticipating problems, and establishing partnerships for the e-commerce platform. Gisleide also supported the sales team by analyzing performance and providing assistance.

Gisleide worked as a Junior Solutions Analyst at Almaviva do Brasil from November 2013 to June 2014. Before that, at Oi S.A, they served as a Channel Development Analyst from June 2012 to May 2013 and as a Corporate Project Manager from June 2010 to May 2013.

Gisleide began their professional career at Vivo, where they worked as a Relationship Consultant from May 2002 to September 2010.

Overall, Gisleide has gained experience in various domains, including project management, product ownership, commercial planning, implementation analysis, and relationship management, throughout their career.

Gisleide dos Santos Pinheiro holds a diverse education history. In 2005, they attended Universidade Cidade de São Paulo and pursued a degree in Gestora de RH (Human Resources Management), which they completed in 2006. Following this, in 2008, they enrolled at Faculdade Cantareira and obtained a Bachelor of Business Administration (BBA) degree, majoring in Business Administration and Management, General.

Recently, in 2022, Gisleide started pursuing a Master of Business Administration (MBA) degree in Gestão de Projetos (Project Management) at MBA USP/Esalq. Gisleide is expected to complete this program in 2023.

Additionally, in 2022, Gisleide also enrolled at Nulinga to enhance their skills in teaching English as a second language. The duration of this program is not specified, suggesting that they may still be pursuing this field of study.

Overall, Gisleide's educational journey showcases their dedication to furthering their knowledge and skills in various areas, including Human Resources, Business Administration, Project Management, and Teaching English as a Second Language.

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