Renata Cavalleiro

Renata Cavalleiro is an experienced professional with a strong background in development and operations within the technology sector, particularly at ZENVIA. Holding the title of Especialista em Desenvolvimento, Renata leads the NLU chapter and focuses on fostering knowledge sharing, creating an inclusive work environment, and promoting technical quality within the team. Previous roles at ZENVIA include Coordenadora de Operações and Consultora de Implantação Pleno, where responsibilities involved team management, process improvement, and training clients on NLU and chatbot curation. Prior to ZENVIA, Renata gained valuable experience in the tourism industry, working as an Analista de Produtos Pleno and Consultora de Viagens Pleno, where tasks included product writing, stakeholder negotiation, and customer experience enhancement. Renata's career also reflects a passion for bodyboarding, demonstrated through the creation of a dedicated website and a women's bodyboarding circuit. Renata holds a Bachelor's degree in Communication Social, specializing in Advertising and Propaganda from Pontifícia Universidade Católica do Rio de Janeiro.