Joel Garcia

Joel Garcia is an experienced Technical Support Specialist currently working at Zephyr since March 2022, where responsibilities include managing service calls, diagnosing problems, and coordinating repairs. Prior to this role, Joel served as a Location Supervisor at Forward Air Corporation from February 2019 to February 2022, focusing on technical support, delivery management, recruitment, and training development. Earlier positions included Assistant Director of Safety and Compliance at GroupOneInc., where monitoring driving behaviors and auditing logs were key tasks, and OTR Business Manager at TransAm Trucking, Inc., where managing and training drivers alongside technical support for ELD devices was emphasized. Joel holds an Associate's Degree in Computer Support Specialist from Johnson County Community College and a high school diploma from Roseville High School.