Zevas Communications
Caroline Horgan is an experienced HR Manager at Zevas Communications, where Caroline oversees recruitment, employee relations, and development for two sites in Ireland. Caroline previously worked at Sanofi and Merck Millipore in HR roles, specializing in recruitment and providing HR guidance. Caroline holds a Master's degree in Human Resources Management and Services from University College Cork.
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Zevas Communications
Zevas, established in 2003, is a leading provider of outsourced and in-sourced customer contact solutions. Every company has an organisational architecture unique to them. Some are large multinationals looking to outsource, others are successful start-ups reaching an accelerated growth stage. Customers are central to everything we do and context is important. We consult with new and existing clients regularly to customise a service that best fulfills their own requirements. Our staff are highly trained professionals who specialize in catering to clients needs and regularly exceeding expectations. We work with small businesses up to some of the largest global companies in Financial Services, Telecommunication Service Providers, Digital Media, Utilities and Charities, across European and North American markets. Our services include the following: •Pre-sales Lead Generation. •Customer Retention and Win-Back. •Customer Service. •Outbound call centre. •Inbound call centre. •Web Sales via web chat. •Customer Service via web chat. For more information, visit the website in our bio.