Zila Serna

Zila Serna is a seasoned professional in the hospitality industry with extensive experience in project accounting and guest services. Currently serving as a Senior Project Accountant at BCD Meetings & Events since November 2017, Zila has previously held various roles at W Chicago Lakeshore, including Sales Reporting System Analyst and Reservations Coordinator. Zila's experience also includes positions at W Chicago City Center as Welcome Desk Supervisor and Ameristar Casino & Hotel as Lead Guest Service Agent. Zila earned a degree in Hospitality & Tourism Management from Purdue University Northwest, further solidifying expertise in the field.