James Dixon

James Dixon is an experienced Customer Success Manager currently working at Zifo since January 2024. Prior to this role, James served as the Director of Customer Value and Success at Aitia from September 2021 to March 2023, where responsibilities included developing customer success strategies focused on retention and advocacy. James has a strong background in the healthcare and pharmaceutical sectors, having worked at Linguamatics as Principal Application Scientist, where leadership in US project management and customer success was paramount. Previous experiences include research positions at Cell Therapy Company (Johnson & Johnson) and Centocor, where James contributed to innovative genomics and bioinformatics initiatives. James holds an education from North Carolina State University and University of Scranton.