Steph A.

Steph A. is a Senior User Experience Researcher at Zillow, with a strong background in user experience research spanning multiple companies. Prior to Zillow, Steph A. worked at Medallia as a User Experience Researcher, leading various research studies and collaborating with product teams to set research goals. At Ford Motor Company, Steph A. served as a Design Researcher, where foundational studies contributed to product strategies for the F-series truck line. Earlier experience includes a role at Vanguard as a UX Researcher, where qualitative and quantitative insights shaped design directions for retirement tools, as well as a Compliance Research Specialist position at Vanguard focused on client identity verification. Steph A. holds a Master’s degree in Information with a focus on Human-Computer Interaction from the University of Michigan and a Bachelor’s degree in Cultural Anthropology from Bryn Mawr College.