Lydia Wang

Lydia (Wen) Wang is a seasoned customer service professional with extensive experience in the shipping industry. Currently serving as Customer Service Manager at ZIM Integrated Shipping Services since November 2022, Lydia previously held the same title at Inchcape-McKay from May 2021 to October 2022. Prior to that, Lydia worked at A.P. Moller - Maersk for over a decade, advancing through various roles including Customer Success Partner and Assistant Trade Manager. Lydia's career began in customer service and sales support, specializing in vessel reconciliation and export services. Lydia holds a Bachelor of Arts degree in Film, TV, and Media Studies from The University of Auckland, obtained between 2002 and 2005.