JN

John N.

Head Of Support and IT at Zinc Systems

John N. has a diverse work experience spanning over several years. John currently works at Zinc Systems as the Head Of Support and IT since August 2021. Prior to this, they worked at Michael Newton as a Carer from September 2010 to May 2022.

John also has experience at eArcu, where they held the roles of Help Desk Team Lead from October 2019 to August 2021 and Customer Support Consultant from January 2018 to October 2019. At eArcu, they recruited, trained, and managed a team of 4, provided support for a recruitment system, and resolved queries and issues by collaborating with internal teams, suppliers, and clients.

Before eArcu, John worked at Emery Little LLP as a Finance Administrator & IT Systems Support from August 2016 to April 2017. Prior to that, they had a series of roles at Lloyds Banking Group, including Senior Customer Advisor from January 2015 to August 2016, Banking Advisor from April 2013 to January 2015, and Customer Advisor from September 2010 to April 2013.

In addition, John has sales experience at Marshall Motor Group, where they worked as a Sales Executive from September 2009 to September 2010, and at Glyn Hopkin Group, where they held the position of Sales Executive from September 2008 to September 2009.

John N. began their education journey in 2004 at the University of Hertfordshire, where they pursued a Bachelor of Science (BSc) degree in Computer Science. John attended the university for a duration of 11 years, completing their studies in 2015.

In 2013, John earned a certificate in Retail Banking Conduct of Business from The London Institute of Banking & Finance. Following this, in 2015, they enrolled in the same institute and obtained a Certificate in Financial Planning and Administration, which they completed in 2016.

Apart from their formal education, John N. also obtained an IT Information Library Foundations Certification (ITIL) from Simplilearn in December 2020.

Links

Previous companies

Lloyds Banking Group logo

Timeline

  • Head Of Support and IT

    August, 2021 - present