Director

WHO WE ARE:

Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:

A Director will oversee the PG India teams to meet operation, financial, and service requirements. You will be providing guidance to all managers to ensure smooth operations.

WHAT YOU’LL DO:

• Develop and implement the overall strategy for the PG India team in alignment with the company's goals and objectives.
• Stay informed about industry trends, regulatory changes, and best practices to continuously enhance the processes.
• Lead, motivate, and develop a team of professionals, fostering a positive and collaborative work environment.
• Setting performance goals, conducting performance evaluations, and providing feedback and training.
• Tracking key performance indicators (KPIs) and metrics to assess operational performance.
• Streamline and optimize the end-to-end process to enhance efficiency and reduce turnaround times.
• Implement technology solutions and automation where applicable to improve accuracy and reduce manual workload.
• Establish and enforce quality assurance measures to ensure the accuracy and completeness of processing.
• Conduct regular audits and reviews to identify areas for improvement and implement corrective actions.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Develop and implement risk management strategies to mitigate potential financial and reputational risks.
• Generate and analyze reports on processing metrics, identifying trends and areas for improvement.
• Provide regular updates to executive leadership on the performance of the department.
• Coordinating with other departments, such as finance, HR, and IT, to support operations
• Preparing and managing budgets, ensuring cost-effective operations.
• Monitoring expenses and managing financial resources.

WHAT YOU’LL NEED:

• Bachelor's degree in business, insurance, or a related field. Master's degree or industry
• 15+ years of experience in life insurance / annuity, with 5 of those years consisting of leadership/people management.
• Strong knowledge of insurance regulations, policies, and industry best practices.
• Excellent organizational, communication, and interpersonal skills.
• Analytical mindset with the ability to make data-driven decisions.

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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