Parag Chaudhari

Parag Chaudhari has a background in quality management, having held positions such as Quality Manager and Senior Quality Analyst in various companies. Parag is responsible for ensuring that operations output undergoes appropriate quality checks, projects are delivered within required timelines, and only quality leads are delivered to clients. Parag has experience in performing audits, call monitoring, providing feedback, and analyzing quality reports. Additionally, Parag has demonstrated skills in customer care and handling escalation calls during their time as a Customer Care Executive at IBM.