Daniel Grooney

Daniel Grooney has worked for a variety of companies since 2008. In 2021, they began working as a Project Manager for Zintro, where they help companies start conversations with experts, consultants, and job candidates, and facilitates recruitment and fulfillment. In 2020, they worked as a Virtual Assistant for Summit VA Solutions, where they reported directly to a broker for a real estate agency and scheduled and supervised a team handling showing appointments. From 2008 to 2020, they worked for IHG Hotels & Resorts in various roles, including Live Chat Specialist, Reservation Sales Specialist, and Hotel Content Manager. As a Live Chat Specialist, they acted as an online representative and focused on service recovery and revenue generation. As a Reservation Sales Specialist, they handled inbound calls from customers and accommodated and processed hotel reservations. As a Hotel Content Manager, they performed basic daily transactional tasks and delivered professional customer service.

Daniel Grooney attended Saint Louis University from 2004 to 2007, where they earned a Bachelor of Science in Biology, General.