Fernick John Nara

Fernick John Nara has held various positions in the customer service industry since 2009. Fernick John began their career as a Customer Service Team Lead at JP Morgan & Chase NA, overseeing the performance of 17-20 Customer Service Representatives. Fernick John then moved on to IQOR PHILIPPINES, where they were a Customer Service Team Lead again, managing 10 Customer Service Representatives and mentoring associates on a one-on-one basis. From there, they joined TASK US, INC. as a Customer Service Team Lead, where they were responsible for supporting the performance of the whole Account (LOB) and managing 10 Team Leads. In 2019, Fernick worked as an Operations Manager for FREE LIFESTYLE, INC. and as a Customer Service Representative for Amazon Operation Services Philippines, Inc. Fernick John currently holds the role of Account Manager at both Zintro and cyber 151. At Zintro, they engage with thousands of industry experts for project assistance or consultations on the Zintro platform.

Fernick John Nara attended the University of the Philippines from 1986 to 1990 and earned a BS in Agriculture.