Sedki Sghairi

Sedki Sghairi, PMP, currently serves as a Customer Success Manager and Project Manager at ZIRO since June 2023, focusing on building strong relationships with enterprise clients. Prior experience includes a role as a Launch Specialist in Customer Success at Deliverect, where Sedki successfully led SaaS implementations and improved product adoption through clear communication of technical material. Earlier positions include Technical Support Agent at Deliverect, where Sedki resolved technical issues for various account sizes, and freelance Full-stack Web Developer, providing web services to small businesses. Sedki's career began at Emirates as a First Class Flight Attendant, demonstrating exceptional service and leadership over nearly a decade. Educational qualifications include degrees from Ecole Nationale d'Ingénieurs de Sfax and the Preparatory Institute for Engineering Studies - El-Manar, alongside a baccalaureate in Engineering Technology.