Francisco Sanz

Francisco Sanz has a diverse work experience spanning over 25 years. Francisco started their career in 1995 as a Technical Support professional at Centu, where they installed, administered, and supported Novell systems. Francisco then worked at M/A-COM Technology Solutions as a Process Technician, before joining Brooks Equipment as a Warehouse Manager, where they oversaw operations, improved production processes, and managed a large team.

In 2007, Francisco worked at FinePitch as a Desktop Support Analyst and at Brooks Automation as an Assembler II. Francisco then joined Raytheon Integrated Defense Systems (CSC) as a Desktop Support Technician in 2010.

In 2011, Francisco joined Enterprise Bank (Enterprise Bancorp) as a Help Desk Specialist I, providing technical support to end users. Francisco was later promoted to Help Desk Specialist II, responsible for various technical tasks, including loading OS/Applications and maintaining the bank's virus protection environment.

From 2016 to 2020, Francisco worked at Blue Coat Systems (acquired by Symantec), initially as a Customer Support Engineer, then as a Technical Support Engineer, and finally as a Sr. Technical Account Manager. In these roles, they provided technical assistance to customers, diagnosed and resolved issues, and managed customer accounts.

In 2020, Francisco joined Broadcom Inc. as a Designated Support Engineer, where they provided specialized support to customers.

Currently, Francisco is working as a Customer Support Specialist at Zixi - Software-Defined Video Platform. Francisco'sresponsibilities include diagnosing and resolving network and server issues, providing event services support, and offering instructions for procedural and technical matters.

Francisco Sanz's education history is as follows:

From 2013 to 2022, Francisco attended Northern Essex Community College, where they obtained an Associate's degree in Computer Science.

In 2009, Francisco enrolled in New Horizons Computer Learning Centers for Information Technology studies, but the degree they obtained is not specified.

Between 1992 and 1995, Francisco studied Information Technology at Universidad Nacional Pedro Henríquez Ureña.

Additionally, Francisco has obtained various certifications. In 2018, they received the CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities certification from LinkedIn. In 2017, they obtained certifications in "Learning Cryptography and Network Security" and "Troubleshooting Your Network with Wireshark" from LinkedIn. In 2017, they also completed the "Java for Data Scientists Essential Training" certification from LinkedIn.

In terms of Microsoft certifications, Francisco earned the MCSE1: Windows Server 2003 certification in 2010, and the MCSA1: Windows Server 2003 certification in September 2009. Francisco additionally obtained the MCPS: Microsoft Certified Professional certification in January 2009.

Francisco also holds the CompTIA Security+ ce Certification from CompTIA, which they obtained in December 2018. Francisco has listed two other certifications, the BCCPA: Blue Coat Certified Proxy Administrator v4.4.1 r2 and BCCPP: Blue Coat Certified Proxy Professional v4.4.1 r1, but no details are provided regarding when or where they obtained these certifications.