Sean Porter

Sean Porter has a diverse work experience spanning over several industries. Sean is currently working as a Customer Support Specialist at Zixi, a Software-Defined Video Platform company, since April 2022. Prior to that, Sean worked at Ocado Technology as a Technical Business Analyst, where they helped improve the continuity of products and analyzed automated and robotic operations from October 2019 to April 2022.

Before joining Ocado Technology, Sean was a Senior Technical Engineer at Echo360, Inc. from October 2014 to August 2019. In this role, they ensured customer satisfaction, provided pre-sales support, and collaborated with global support teams and academic institutions for requests for proposals.

Sean also worked as a Technical Consultant at Sage, a software solutions company, from April 2012 to June 2014. Sean gathered project requirements, delivered HR and payroll systems, and drove continuous business process improvements.

Earlier in their career, Sean served as a Client Services Team Leader at Blue Square Data Group, where they supervised a team of engineers and oversaw business-critical operational systems. Sean was also a Senior Support Engineer at Nildram + Pipex Business, responsible for resolving issues and providing technical support to clients.

Sean's experience also includes a role as an IT Marketing Account Manager at Tel IT LTD, where they supervised a marketing team and established effective client relationships. Sean started their career at Tesco Stores as a Section Manager and later worked as IT Support at Secured by Design LTD.

Overall, Sean Porter has a strong background in customer support, technical analysis, project management, and team leadership across various industries.

From 1992 to 1996, Sean Porter attended Stantonbury Campus, where they obtained their GCSE in English Literature, Maths, Science, and Communications.