Carla Schaefer is a skilled Business Analyst in Product Development at Zonda, where Carla has been employed since April 2023. Previously, Carla served as a Customer Success Manager and Associate Customer Success Manager at ThoughtSpot, effectively managing a diverse portfolio of enterprise and commercial clients, enhancing customer retention, and facilitating successful product adoption. Carla's career also includes roles as a Market Research Analyst Intern at HelloUniversity, where strategic pitch decks were developed, and as an Account Management Intern at DDB Germany, managing marketing campaigns for Henkel. Additional experience includes tutoring at Eberhard Karls Universität Tübingen, and a Digital Marketing Internship at The National Wax Museum Plus. Carla holds a Master's degree in Management from the University of Michigan and is pursuing an MBA in Strategic and Innovative Leadership at Westcliff University, complemented by a Bachelor of Arts in Media Studies and Business Administration from the University of Tübingen.
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