Laura O’Neill

Laura O’Neill is a seasoned Program Manager specializing in Customer Advocacy, currently working at Zoom since June 2021, where responsibilities include fostering relationships with key customers to share their success stories across various media. Prior to this role, Laura held positions at Box from April 2018 to June 2021, where efforts included managing customer advocacy initiatives and overseeing the Customer Reference Program. Experience also encompasses a Marketing Intern position at Gainsight, focusing on event planning and campaign management, along with roles as a Customer Marketing Associate and a Studio Assistant at RiDE Oakland. Laura earned a Bachelor of Arts in Communication and Media Studies from the University of California, Berkeley in 2015.