Bala Sindhuja

Bala S. is an experienced Solutions Consultant II at ZoomInfo since October 2022, previously serving as a Senior Customer Success Manager and Customer Success Manager at Klenty from February 2019 to September 2022. Bala played a critical role in transitioning key accounts to an annual subscription, significantly enhancing cash flow and retention for the company, and managed high-value accounts contributing approximately $100K ARR. Additionally, product adoption initiatives included onboarding and training sessions. Earlier experience includes a role as a Product Specialist at Klenty, where Bala improved product usability, reducing support queries. Prior to Klenty, Bala worked as a Research Engineer at Technomentis Edu Services, contributing to innovative K-12 educational solutions. Bala holds a Bachelor of Technology degree in Electronics, Instrumentation, and Control from Government Engineering College Bikaner.