Joanna Gapys

Joanna Gapys is a skilled Quality Assurance Specialist and UX Tester at Zoovu since October 2021, focusing on enhancing user engagement and product KPIs through data analysis and usability testing. Additionally, Joanna serves as a UX Designer for Fundacja K.I.D.S. and previously worked as a UX Designer and Researcher at Loggy, where responsibilities included UX benchmarking, conducting surveys, and prototyping. As a self-employed translator in 2020, Joanna managed English-Polish translation projects and ensured precision in technical terminology. Prior experience at LOT Polish Airlines included senior roles in cabin crew, emphasizing customer service, safety, and conflict resolution. Joanna holds a Master's degree in English Studies with a focus on Translation from Uniwersytet SWPS and a Bachelor's degree in English Studies with Spanish from Vistula University.