Paula Robertson (Tap Cert

Paula Robertson is a skilled Senior Training and Development Specialist currently employed at Zopa Bank since July 2022, previously serving as a Training and Development Specialist in the same organization. Prior to this role, Paula worked at Cabot Financial as a Complaints Handler from February to July 2022. Paula's extensive experience in people development began at Vanquis Bank, where Paula held the position of People Development Associate for nearly eleven years. Paula's educational background includes attending The Havel in Berlin from 1990 to 1993, and holds relevant certifications such as TAP Cert and Associate CIPD.