Rafael F.

Rafael F. is a seasoned Senior Product Designer and UX Lead currently consulting for ZS, specializing in AI- and data-driven platforms for the biotech and pharma sectors. Previously, Rafael served as Product Design Director at Alight Solutions, where responsibilities included establishing a design system and accessibility practice. Earlier experience spans roles at BMO, Walgreens, Hyatt, and several others, all focused on enhancing user experience across diverse platforms and industries. Rafael holds a Master's in Human-Computer Interaction from DePaul University and a Bachelor's in Computer Engineering from DeVry University, along with a certificate in AI-Driven Product Strategy from Kellogg Executive Education.