Todd Burgess is a seasoned manager with over two decades of experience in business consulting and strategic account management. Currently serving as a Senior Manager in Business Consulting at ZS since January 2022, Todd previously held various roles at Merck from 2002 to 2022, including Strategic Capabilities Lead for Global Key Account Manager Excellence, where Todd developed customer engagement models for strategic accounts. Todd's expertise also includes managing a significant vaccine portfolio as a Regional Key Account Manager, leading the development of vaccination resources for federal policymakers, and driving sales operations through the implementation of CRM tools. Todd holds a B.S. in Chemistry from Baylor University and an M.B.A. in Business & Marketing from the University of Denver.