Faiyaz Shahpurwala

Faiyaz Shahpurwala is an accomplished technology executive with extensive experience in cloud infrastructure, customer success, and strategic advisory roles. Currently serving as Chief Customer Success Officer at Zscaler since August 2025, Shahpurwala leads global teams to deliver innovative solutions that enhance customer experiences. Previous roles include Chief Operating and Customer Officer at Highway 9 Networks and Chief Product & Strategy Officer at Fortanix. Shahpurwala has held significant positions at IBM and Cisco Systems, overseeing cloud platforms and operations across multiple continents, achieving substantial revenue growth and developing strategic partnerships. Educationally, Shahpurwala holds a Master's degree and a Bachelor's degree in Computer Engineering from Western Michigan University. Additionally, Shahpurwala serves on the advisory boards of View, Inc., Platform9, and Minjar, contributing expertise to the advancement of technology solutions.