Mir Tanveer is a skilled Product Support Engineer 3 at Zscaler since March 2022, specializing in technical assistance and product support. Prior to this role, Mir served as a TAC Engineer at iOPEX Technologies from July 2019 to February 2022, focusing on Palo Alto Prisma Access and Cortex Data Lake solutions. Responsibilities included resolving customer issues related to Global Protect, onboarding firewalls to the Cortex Data Lake, and troubleshooting Palo Alto Next-Generation Firewalls (NGFW). Mir holds a Bachelor of Engineering in Electronics and Communication from the University of Kashmir, which was earned between 2014 and 2018.
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