Ztar Mobile, Inc
Essa Haddad is a highly experienced Director of Software Engineering at Ztar Mobile, Inc. since November 2016, where significant achievements include establishing a remote branch that tripled team size and enhanced productivity by approximately 2x. As a former Software Architect, Essa Haddad has focused on translating requirements into actionable technical plans and ensuring architectural integrity through robust review processes. Previous roles include Sr. Mobile Software Engineer at Verizon Wireless, where contributions included the transition to Swift, and Senior iOS Developer at Tutor.com. Early career experience includes a position as a Software Engineer at IBM, offering leadership as a Scrum Master, and significant contributions to mobile communications technology. Essa Haddad holds a Bachelor of Science in Computer Engineering from The University of Texas at Arlington, complemented by a minor in Business and French.
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Ztar Mobile, Inc
Ztar mobile, Inc. is a unique and dynamic Mobile Virtual Network Enabler (MVNE) that offers global wireless solutions, enabling Retailers, Affinity Groups and Brand Name Labels to deliver private brand wireless services to their subscribers. Ztar, Pronounced: 'stär, provides private- branded mobile services with a complete outsourced solution; from service creation to billing and customer care, without any required client investment in wireless expertise or infrastructure. By creating a private-brand prepaid wireless offering, our clients can maximize their brand value and extend revenue opportunities within their existing customer base. We offer a comprehensive, personalized, scalable, and fully-flexible, hosted wireless solution by integrating existing "best-of-breed" technologies. Ztar mobile has partnered with leading wireless operators and handset manufactures to deliver the first MVNE solution in the United States. What we do: The challenge to win and retain customers has never been greater specially when it comes to customer experience and the information they need. Customers expect seamless and consistent interactions cross self-service/online, social media, email and assisted. Whether you take the lead on providing customer care or you enable us to handle it for you, we have the tools to deliver the best possible customer experience during and after the sale. Real-time rating & charging solution: Key component of managed platform is real-time rating, charging, reporting and mediation solutions for various traffic types across multiple network technologies. It’s industry-leading high-availability, scalability and configurability in virtualized hosted solution. It readily supports the ever-changing business models and tariff innovations of today’s mobile markets. It is a complete real-time rating and charging solution. It supports subscribers who are prepaid, postpaid, and a hybrid of both. In addition to individual accounts, and shared account structures including groups which allows the flexibility to respond to ever changing mobile digital lifestyle. In addition, the platform supports account and balance management, quota management, real-time data usage, policy-based data plans with QoS and bandwidth control, shared plan usage, and customer self-care systems that enable subscribers to manage their plans themselves. The platform is highly reliable and scalable the provide real-time notifications, subscriber provisioning and service management, CDR analysis and processing, a PIN generation and recharge management, and e-commerce and value-added services access charging. It is a proven, deployed solution, currently pre-integrated with many network elements.