CA

Ccsm4 Mohammed Asif

Senior Customer Success Manager at Zuora

Mohammed Asif has extensive work experience in customer success management and related roles. MOHAMMED currently works as a Senior Customer Success Manager at Zuora, where they enable the subscription economy and unlocks more value for customers. Prior to that, they served as a Senior Customer Success Manager at Aryaka Networks, managing portfolios worth $3.5-4 million across approximately 65 accounts and implementing successful customer success strategies. Mohammed also worked as a Customer Success Manager at Replicon, where they maintained a book of business, mitigated churn, and assisted in accurate forecasting. In addition, they have experience in SMB sales at Kaseya and account management at Cisco Systems, where they significantly improved annual recurring revenues and managed enterprise customers. Mohammed also has previous roles as a Network Engineer and Language Trainer at Qtron Technologies and Senior Technical Support at Dell. Overall, they have a strong background in customer success management and has contributed to revenue growth and customer satisfaction throughout their career.

MOHAMMED ASIF, CCSM4 completed their Bachelor of Engineering degree in Computer Science & Engineering from Visvesvaraya Technological University. MOHAMMED attended from 2002 to 2007. Prior to that, they completed their high school education at Indian School Alain from 1988 to 1999.

In addition to their formal education, MOHAMMED ASIF, CCSM4 has obtained several certifications. These include the following:

- Discovery certification from 2Win! in April 2022.

- Certified Customer Success Manager (CCSM) Level 4 certification from SuccessHACKER in January 2022.

- Productivity Tips: Taking Control of Email certification from LinkedIn in January 2022.

- Interpersonal Communication certification from LinkedIn in September 2021.

- Time Management Tips certification from LinkedIn in June 2021.

- Business Fundamentals for Customer Success Managers certification from LinkedIn in May 2021.

- Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in May 2021.

- Certified Customer Success Manager (CCSM) Level 2 certification from SuccessHACKER in May 2021.

- Certified Customer Success Manager (CCSM) Level 3 certification from SuccessHACKER in May 2021.

- Customer Success Management Fundamentals certification from LinkedIn in May 2021.

- Leading a Customer Service Team certification from LinkedIn in May 2021.

- Digital Strategy certification from LinkedIn in April 2021.

Additionally, MOHAMMED ASIF, CCSM4 obtained a Big Data and Hadoop Administrator certification from Simplilearn in March 2016.

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Timeline

  • Senior Customer Success Manager

    September, 2021 - present