Erick Jimenez

Erick Jimenez has a diverse work experience in the field of technical support and customer service. Erick started their career in 2006 as a Customer Service Representative at Qualfon, where they handled inbound calls, received payments, activated services, and made outbound calls for a telecommunications company. In 2007, they joined Stream Global Services as a Technical Support Specialist, providing assistance to customers facing issues with HP laptops and Sling Media products. Erick worked here until 2012 and then moved on to Teleperformance, where they continued to work as a Technical Support Specialist. In 2013, they joined Intertec International as a Help Desk Specialist, and then in 2015, they joined Persistent Systems as a Technical Support Specialist. Most recently, Erick joined Zuora in 2023 as an Application Support Engineer.

Erick Jimenez has a diverse education history in the field of Information Technology and Teaching English or French as a Second or Foreign Language.

In 2021, Erick attended CerTI+ where they studied Information Technology.

In 2020, Erick completed a GNU/Linux Server Administrator program at the National University of Costa Rica, which focused on Information Technology.

From 2014 to 2015, Erick attended the Universidad Técnica Nacional where they obtained a degree as a Network Technician. This program provided him with knowledge in Network and System Administration/Administrator.

In 2004, Erick obtained a Diploma of Education from the Universidad de Costa Rica UCR. The field of study focused on Teaching English or French as a Second or Foreign Language.

Additionally, Erick has obtained certifications in the field of Information Technology. In April 2023, they completed the CompTIA Security+ (SY0-601) Cert Prep: 4 Identity and Access Management Design and Implementation program offered by LinkedIn. Erick also completed the CompTIA Security+ (SY0-601) Cert Prep: 6 Cloud Security Design and Implementation program from LinkedIn in the same month and year.

Overall, Erick Jimenez has a well-rounded education background with relevant qualifications in Information Technology and Teaching English or French as a Second or Foreign Language.