Mickael Bretet

Mickael Bretet has a diverse work experience spanning multiple roles and companies. Mickael started their career in 2001 at Sopra Steria, where they worked as a Developer and Business Analyst on a billing and provisioning program for Bouygues Telecom. Mickael then became a Project Manager, leading projects for Bouygues Telecom and SFR. Mickael also worked as a Human Resources Recruiter, assisting in recruitment efforts for Sopra Steria.

In 2011, they joined Argus de la Presse as an Application Manager, responsible for implementing back office applications and managing infrastructure needs. Mickael also played a role in project management, functional and technical architecture description, and integration projects between applications.

In 2015, Mickael joined Deloitte France as a CRM Manager/Architect. Mickael worked on transformation programs, such as the Application Convergence Program in the automotive industry, where they created a business capability model and worked on roadmaps and transition architecture. Mickael also served as an Integration and Data Migration Stream Leader on a Salesforce delivery project.

Since 2018, Mickael has been employed by Zuora as a Senior Client Manager, responsible for managing client relationships. Mickael previously held the role of Engagement Manager, overseeing client engagements.

Throughout their career, Mickael has also been involved in various internal roles, such as HR Manager, Campus Relationship Manager, and Business Development, where they worked on proposals and partnerships.

Overall, Mickael Bretet's work experience demonstrates a strong background in project management, CRM, architecture, and client management.

Mickael Bretet acquired their Bac+5 degree in Information Technology, Electronics, and Electrotechnics from ESME, where they specialized in Systems and Networks. Mickael also obtained various certifications such as Salesforce Certified Administrator, Apex Basics & Database Badge, Artificial Intelligence Basics, Change Management Badge, Data Management Badge, Data Modeling Badge, Data Quality Badge, Data Security Badge, Formulas & Validations Badge, Identity Basics, Leads & Opportunities Badge, Lightning Experience Basics Badge, Lightning Experience Rollout Badge, Process Automation Badge, Reports & Dashboards Badge, Salesforce Einstein Features, Salesforce1 Basics for Users, Search Solution Basics, and Security Basics.